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Privacy Policy

Last Updated: May 3, 2025


Thank you for visiting Smart Home Abu Dhabi ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at smart-home-abu-dhabi.com or contact us regarding our smart home solutions and services.

By accessing or using our website, you agree to the terms of this Privacy Policy. Please read this policy carefully to understand our practices regarding your personal information.

Information We Collect

Information You Provide to Us

We collect personal information that you voluntarily provide to us when you:

  • Contact us via phone
  • Send us an email
  • Submit information through our contact form on our Contact Us page
  • Request a consultation or quote for our smart home services

The types of personal information we may collect include:

  • Name
  • Email address
  • Phone number
  • Address details (for on-site consultations)
  • Information about your property and smart home requirements
  • Any other information you choose to provide in your communications with us

Automatically Collected Information

Our website does not use cookies, analytics tracking, or any automated data collection technologies. We do not automatically collect information about your browsing behavior, device information, or location data when you visit our website.

How We Use Your Information

We use the information you provide to us for the following purposes:

  • To respond to your inquiries and provide the information you request
  • To prepare and deliver quotes or proposals for our smart home solutions
  • To arrange and conduct consultations or installations at your property
  • To provide you with information about our services that may be of interest to you
  • To communicate with you about your project or ongoing service needs
  • To improve our services and customer experience
  • To comply with legal obligations

Sharing Your Information

We respect your privacy and do not sell, rent, or lease your personal information to third parties. We may share your information in the following limited circumstances:

  • With trusted service partners who assist us in providing our smart home services (such as installation specialists or system manufacturers) and who are bound by confidentiality obligations
  • If required by law, such as to comply with a court order, legal process, or government request
  • To protect the rights, property, or safety of Smart Home Abu Dhabi, our customers, or others

Data Security

We implement appropriate physical, technical, and administrative measures to protect the personal information we collect and maintain. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your data.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will remove it from our systems or anonymize it so that it no longer identifies you.

Your Rights and Choices

Under applicable UAE data protection laws, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to withdraw consent where our processing is based on your consent

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Applicable Law

This Privacy Policy is governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under this Privacy Policy will be subject to the exclusive jurisdiction of the courts of Abu Dhabi, UAE.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:


Our Contact Us page

We will respond to your inquiry as soon as reasonably possible.